By visiting or buying services at www.AmericanResumes.com or using American Resumes' products and services, you agree to these terms and conditions and the general TERMS OF USE of our website. Please read them carefully. Your use of this website and any American Resumes product or service is also subject to our PRIVACY POLICY and any additional conditions specific to that product or service.
YOUR RESUME
We will never share, sell, disclose, or otherwise use your personally identifiable information other than to provide you the services you have requested. We do reserve the right to use format, style, and general appearance of finalized resumes and to modify resumes, cover letters, social media profiles (which would always include removing personally identifiable information) to promote or explain our products and services.
By purchasing a service from our site, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to edit, modify, adapt, reproduce, publish, translate, create derivative works from, distribute, and display such content, minus any personally identifiable information.
By posting content on our website, you represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, that use of the content you supply does not violate this policy and will not cause injury to any person or entity, and that you will indemnify us for all claims resulting from content you supply. We assume no responsibility or liability for any content posted or submitted by you or any other third party.
Please note, while we do our best to deliver documents that meet the requirements as provided in the job descriptions sent to us by clients and employers, American Resumes does not guarantee interviews or jobs. Decisions on how, who and when to interview and hire are at the discretion of employers, and American Resumes has no control over such decisions.
While we do our best to ensure that we deliver clients' orders within the stipulated timelines, there are times when we have to work under pressure and might request that you adjust delivery timelines. By ordering our services you accept that you shall not hold American Resumes liable, legally or otherwise, for any missed or lost interview or employment opportunities that may arise from the delivery or failure to deliver the documents within the agreed timelines. Please understand that we are human, and we will serve you with utmost good faith.
TESTIMONIAL SUBMISSION
If you submit a testimonial to us, you agree, give permission and grant any necessary license to us to use it, but you agree we are under no obligation to use any testimonial submitted. We may use testimonials in whole or in part, but in any use, will identify you only by first name, last initial, city and state. We reserve the right to review, correct grammatical or typing errors, and edit or summarize testimonials prior to use.
SATISFACTION GUARANTEE
We are committed to providing you with professionally written documents that match the international standards endorsed by recruiters and American resume writing authorities such as CPRW, NRWA, and PARW. If you are not satisfied with the service you receive from us, please let us know before posting negative reviews online, and we will work to address your concern.
REFUND AND CANCELLATION POLICY
Our services are backed by 100% refund policy. If you’re unsatisfied with our services, or simply wish to cancel your order, please contact our customer service via email: This email address is being protected from spambots. You need JavaScript enabled to view it.. An order can only be cancelled within six hours from the time of payment. In case of customer dissatisfaction, we will review your case and either assign a new writer to fulfill your requirements or recommend a refund. All refunds are processed within 48 hours from the time customer service team recommends a refund. The funds are channeled back via the same payment method that the customer used when placing the order.